We're already selling over 5,000 tickets a week!

Age UK had never sold a single ticket in-store until they added the EPRTouch lottery module this year. They are now selling around 5,000 tickets a week and staff say the combination of speed, simplicity and customer prompts on their CDUs makes all the difference.

William Floyd, Age UK’s Product Manager for Lotteries & Raffles said:

“Eproductive worked closely with Age UK’s lottery management company and our in-house retail team to make sure the set-up ran smoothly. We piloted ticket sales in three shops and then three areas to ensure we could deal with any unforeseen issues before the full roll-out.

It’s been a massive success as shop staff can sell a lottery ticket in a matter of seconds. The combination of a customer prompt on the CDU and a till prompt for staff is very effective, and feedback from the shops has only been positive. We’re delighted with the extra revenue it’s generating for Age UK.”

St Michael’s Hospice, Hastings & Rother, have a similar story to tell as selling tickets in-store was also a brand new experience for their shop teams. Lottery Initiatives Coordinator, Tia Kemp, gave this feedback:

“The technical set-up was really simple with Eproductive guiding us every step of the way. Their advice and expertise instilled confidence in the whole process, and shop staff took to it straight away. We piloted ticket sales of our Superdraw Lottery for just three weeks but the results have been fantastic.”