The free app for all charities using EPRTouch tills

My Charity Shop App

A unique market leading app, customisable for each charity and totally free for all Eproductive clients. Our first year’s data since the launch shows donors who install the app are worth twice as much to your charity as non-installers!

Since Priscilla Bacon Hospice launched as the first charity on the app in November 2021, there are now over 20 charities live, with several more currently reviewing their content using our connected MyEPR preview app.

Key Features:

  • Keep a scannable Gift Aid Card on your phone or print your donor barcode at home

  • Boost Volunteering by listing opportunities by shop and nearest to a donor’s postcode

  • Earn digital rewards when you donate, and see how much money sales of your own donated items have raised

  • Shop managers can photograph donations and quickly list furniture, wedding dresses, valuable vintage donations etc.

  • Book furniture collections through the app

  • List weekly lottery results

  • Customise the tiles and functions to suit your charity

Link to download the app through automated Thanks for your donation emails

When you gift aid a donation our email system sends an automated thank you with links to download the app. Well over 10% of donors install the app when they receive this email.

What charity retailers say…

“I think the supporter app is something that's really innovative, something that's ahead of its time. Most importantly for us it can lengthen the donor journey and we can start to offer people other things through the app. Telling them about our volunteer opportunities, giving them information about what we would like them to donate to shops, telling them where their nearest shop is,  asking them to play the lottery, or look at our eBay shop.”

Ross Henderson, Head of Retail, Severn Hospice 2021

What’s in Store - a great new feature for furniture and specialist charity shops

St Margaret’s Hospice have five specialist furniture shops across Somerset. Shop Managers upload new items to the app’s What’s In Store tile using MyEPR, a secure app for staff.

“We’ve been struggling to find a quick and easy way to let people view furniture before they visit for years but found it very impractical to update items on our website. It only takes a minute or two to add a price and description to a photo, which they can do securely on shop tablets or phones using Eproductive’s MyEPR app. They’ve uploaded over 70 items just this week!”

“We’re promoting the app with instore posters and our automated donor thank you emails. Shop managers think it's a great idea!"

Susan Kerber, Retail and Commercial Manager, 2023

Great Oaks Hospice in the Forest of Dean was the first charity on the app to go live with the What’s in Store tile.

“When someone donates to our Bride Shop, we can take photos, write a short description, add a price and within a minute or two it’s listed on the My Charity Shop App.  People can sit at home and browse all the wedding dresses for sale on the app, it’s very quick and simple”.

Pauline Fosbery, Retail Manager, 2023